Effective Date: [12th February 2024]
Thank you for choosing AFAGolf.com for your event registration needs. We strive to provide a seamless and enjoyable experience for our users. Please read our Returns and Refund Policy carefully to understand your rights and obligations.
1. Registration Cancellation and Refund
1.1 Cancellation by Attendee: Attendees may request to cancel their event registration. The refund amount and deadlines for cancellations may vary based on the specific event and its terms. Please refer to the event details or contact our customer support for information on cancellation policies.
1.2 Refund Eligibility: Refunds are subject to the terms and conditions set by the event organizer. Generally, refunds may be provided for cancellations made within a specified timeframe before the event. After this period, refunds may not be available.
2. Event Cancellation or Postponement
2.1 Event Cancellation: In the rare event that an organizer cancels an event, attendees may be eligible for a full or partial refund. The refund process and amount will be determined by the organizer, and AFAGolf.com will facilitate the refund as instructed.
2.2 Event Postponement: If an event is postponed, registered attendees will have the option to attend the rescheduled event or request a refund. The refund process and conditions will be communicated by the organizer.
3. Refund Process
3.1 Refund Requests: To request a refund, attendees must contact our customer support team by contact@afagolf.com. Please include the event name, order number, and a reason for the refund request.
3.2 Refund Processing Time: Refunds will be processed within 14 days of receiving a valid refund request. The actual time it takes for the refund to be reflected in the attendee’s account may vary based on the payment method and banking institutions.
4. No-shows and Partial Attendance
4.1 No-shows: No refunds will be provided for attendees who do not attend the event (no-shows) without prior cancellation.
4.2 Partial Attendance: No refunds will be provided for attendees who attend only part of the event.
5. Modifications to the Policy
AFAGolf.com reserves the right to modify or update this Returns and Refund Policy at any time without prior notice. The revised policy will be effective upon posting on our website.
Contact Information:
If you have any questions or concerns about our Returns and Refund Policy, please contact us at contact@afagolf.com.